McDonald's Employees May Be Replaced

Rensi's comments come just a week after current McDonald's CEO Chris Kempczinski spoke at an investors conference, confirming that the company was testing voice-recognition technology at the drive-thrus of ten Chicago locations. Kempczinski confirmed strong initial performance from the new system, which is about 85% accurate in processing orders. Allowing for regional calibrations, he predicted that the technology would be implemented chain-wide within five years.